Thames Water has implemented a temporary usage ban for 10.1 million customers due to a high demand for water, as a result of recent heatwaves and prolonged dry weather in the spring and summer.
The restrictions mean hosepipes should not be used for watering gardens, washing cars, allotments, filling paddling pools or swimming pools, or cleaning windows. Sprinkler systems are also part of these restrictions.
There are some exceptions to these rules and these exemptions may include:
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Health and safety needs
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Animal welfare, including pets, livestock, and fish
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Watering food crops and certain newly planted trees
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Customers who cannot reasonably adjust their water use because of severe mobility issues, a disability or medical condition
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Wastewater only customers
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Blue badge customers are also exempt.
The Royal Horticultural Society (RHS) has advised gardeners managing through hot weather or hosepipe restrictions, to use stored rainwater or grey water where possible and to water deeply but less frequently at the base of plants rather than little and often.
Guy Barter, chief horticulturalist at the RHS, said: “As our climate continues to change, adapting how we manage water is essential.
“During a visit to our RHS Gardens you can see what plants are working well in the current conditions and our teams are on hand to offer advice and support.”
Planting more drought-tolerant species, improving soil health and increasing tree cover and shade can also make gardens more resilient in the years ahead.


